CS2000 2 Year Warranty
The CS2000 Label Sensor is warranteed for a period of two (2) years from the time of purchase. Control Technologies guarantees the CS2000 Label Sensor to be free from defects in materials or workmanship, and that, if used correctly will perform within specifications. The warranty covers normal wear and tear, but does not cover physical abuse, physical damage, improper installation, or exposure to voltages greater than 35V. The warranty also does not cover standard maintenance such as removal of paper dust, label residue build up, regular cleaning, etc. If a CS2000 Label Sensor is found to be defective while still under warranty, Control Technologies will either repair or replace the defective label sensor at our discretion. For warranty repair service, the OEM should send defective label sensor to Control Technologies with a brief description of the problem and sample labels if available.
CS2000 Label Sensors out of warranty will be repaired (if possible) at a flat rate. As of 01/01/2016 this rate is $50 per unit. For non-warranty repair service, the OEM should send defective or damaged label sensor to Control Technologies with a brief description of the problem and sample labels if available.
After Repair Warranty:
Upon completion of repairs to a CS2000 Label Sensor out of warranty, a new warranty for a period of six (6) months will be issued.
Control Technologies assumes no liability, in any event, for any consequential damages; for anticipated or lost profits, incidental damages or loss of time or other losses incurred by purchase or any third party in connection with the CS2000 Label Sensor covered by this warranty or otherwise.